M And S Furniture Complaints

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M and s furniture complaints.

I googled for reviews and found a pile of anti m s furniture full stop reviews with examples of awful sounding customer service as well which i wouldnt have expected from them. Marks and spencer better known as m s was founded in 1884 by michael marks and thomas spencer. I purchased furniture at sams had a problem with it tearing up within 5 months. However i got duped into purchasing a brand new box spring.

Further to my recent complaints my elderly parents have now been without any furniture for eight days due to marks contacting them to say their new furniture was being delivered on the 29th they have not received any updates despite numerous calls hours on the phone and to top it all after me speaking to a manager at bluewater and them requesting my e. Bought the store demo mattress model from bob s discount furniture in vernon hills il for a good price. Sams stepped up. I thought i had found my perfect sofa with the fenton range at m s lovely styling and comfortable to sit on in the store with 30 off this week.

Technician comes out and agrees there is a slight lean but that the sofa is as designed. Norwblue s response to brianjohnalfred1950 s review. Grate prices and grate service got my sofas delivered on time. Mm furniture is a provider of high end fine furniture at mid ranged price points.

M s customer service is absolutely useless. I was about to pay 300 more for my sectional before i found out about this place. 38 reviews of amb furniture and design amb has the best prices by far. Shop more and save.

My warranty was honored. Just got to say been shopping for furniture for a wile came to this place and was truly amazed on how they took care of me and my family. If your buying the samara sectional. If you want to do business with a great store and honest people shop at sams furniture store.

Couldn t be bothered with that so open up sofa to add extra support. Marks and spencer poor poor service. The backing to the loveseat is found on the bottom side of the couch. In 2009 it was overtaken by former morrisons chief executive marc bolland.

Save 100 on orders over 1 500 coupon code sv100 save 150 on orders over 2 000. Your sofas are not fit for purpose so the consumer rights act chapter 2 provides for redress. They were not interested simply gave me the number for the furniture omsbudsman. Best experience buying furniture and would definitely buy from them again.

Sams family furniture store. Called m s for a second time. Supplying customers across the. My sofa and loveseat are being replaced.

Try e mailing m s ceo. I called m s to complain. The staff is also super helpful and really patient. That s the only way we had a full refund.